Apr 13, 2021
We are continuing on with breaking down the six layers of the referral strategy with layer #5, which is focused on planting referral seeds with new clients. This episode brings into light an area we haven't discussed on the podcast in way too long... which is having a sticky client experience and being referable. This is where it all starts so it's fitting we dive in deeper. On this episode we look at the new client stage and planting client experience referral seeds during it but we will also use this as a launch pad to dive in to what it means to build a sticky client experience.
All resources mentioned, including the layering PDF of the referral strategy can be found on the show notes page at www.staceybrownrandall.com/148.