Jun 1, 2021
As we start to build or tweak or refine your Client Experience,
we need to get the foundational parts in place of the CX.
We're calling this episode the nuts and bolts. Specifically
answering when the CX starts, when (or if) it ends and the 2 part
formula that makes up the CX.
Resources mentioned in this episode can be found on the show notes
page at www.staceybrownrandall.com/155.